We will gladly accept returns on orders within 30 days of their delivery date. Items must be unopened, unused and include all of their original packaging.  Any request that doesn’t meet the above requirements will be treated on a case-by-case basis. We reserve the right to deny a refund should you not meet this criteria.

To initiate a return, please reach out to our Customer Care Team at support@sol-bar.com with your order number and specify which products you would like to return. Our customer care team will then send you the return instructions.

Return shipping costs are the responsibility of the customer and are non refundable. For that reason, we recommend using a trackable shipping service or purchasing shipping insurance when returning your items. We will notify you once your return has been received and approved. The refund will be processed to the original form of payment.

Please note that we also do not refund the initial shipping cost when processing a return. The original shipping cost will be deducted from the refund total. 

In an effort to reduce waste, we do not include return slips in your order. Please email support@solbar.com to initiate your return.

Please allow 5-7 business days for your return to arrive at our returns center. Once received, we will initiate a refund which will be credited back to your original form of payment in around 3-7 business days.

All gift card purchases are final sale and not eligible for return.